This page bring you with all the Warranty Information from our local suppplier & manufacturer:
Always contact us if you need any help on the warranty registration or warranty claim, we are happy to help.
Please register your Thermos product warranty at Thermos website: https://thermosmalaysia.com/warranty_registration/
For Thermalware Stainless Steel, 5 years from the date of product production, if your product has a manufacturing defect, heat retention and get rusty.
For Thermalware Glassliner,1 year from the date of product production,no valid for breakage.
For cookware, 1 year warranty from the date of product production, if your product has a manufacturing defect.
Warranty can claim directly from NS Thermos service Center: 03-8021 6626
Address: No.1&2, Jalan TP 3, Taman Perindustrian Sime UEP, 47620 Subang Jaya, Selangor
What is not cover with warranty?
Inbound shipping fee (From your home to NS Thermo office), Product dented and Spare part is not cover with warranty.
2 year warranty on functionality of Pump Mechanism from the date of purchase OR 2 year warranty on functionality of Pump Mechanism from the date of birth of the baby, up to 18 months from the date of purchase, whichever comes first.
Some Terms & Conditions apply:
* Loan Unit is available at Service Center and selected retailers when customer’s unit is sent in for service during warranty period, subject to availability
Lacte service centre:
GMTA Asia Sdn Bhd
12, Jalan TK2/1C,
Taman Kinrara Seksyen 2
47100 Puchong, Selangor, Malaysia
All the breastpump come with 1 year warranty
Warranty can be claimed at:
MEDELA MALAYSIA SERVICE CENTRE
KL Area :
No.11, Jalan Tandang 51/205A, Seksyen 51, 46050 Petaling Jaya, Selangor.
Tel: 03 7773 1989
Operation Hour : 9am-6pm ( Monday till Friday )
Lot B2-G, Jalan Selaman 1, Dataran Palma Off Jalan Ampang, 68000 Ampang, Selangor.
Tel: 03 4270 1128
Operation Hour : 10am-7pm (Monday till Friday)
No. 35, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru.
Tel: 07 353 5988
Operation Hour : 9am-6pm (Monday till Friday)
9-1-22. Taman Kheng Tian, Jalan Van Praagh, 11600 Pulau Pinang.
Tel: 04 282 7278
Operation Hour : 9am-6pm (Monday till Saturday)
YOUHA MALAYSIA SDN BHD
No 19, Jalan Ekoperniagaan 1/14, Ecobusiness Park 1, 81100 Johor Bahru, Johor
Please register your warranty at https://www.youha.com.my/warranty upon purchase with the purchase receipts provided by us.
Dainty Two in One Single Breast Pump - 1 Year Warranty
Cheery IV Series Single Breast Pump - 1 Year Warranty
Onyx Duo Black Series Double Breast Pump - 2 Years Warranty
Fill up the warranty claim form at https://www.youha.com.my/warranty-claim with the original purchase receipts (You may download your purchase receipt at HUSH-A-BUY.COM if you lost yours)